FREQUENTLY ASKED QUESTIONS
Why should I wear HENLEY & MARLOW socks?
HENLEY & MARLOW's socks are made of most luxurious materials that include high quality of combed cotton, silk, bamboo fabrics. Our dress socks are designed to fit the human leg anatomy and provide most comfort on the calf area of the leg. The cuffs are constructed with a controlled tension benefit, so our socks will fit better and comfortably on the calf area because it simply contours to the shape of the leg (Patent Serial# 62/449,136). Our dress socks are manufactured by advanced 200 needle machines. The higher needle count machines makes durable denser socks (not thicker) and the fine gauge allows the socks to fit better. The denser the sock, the finer the socks feel and the more comfortable it is. Terry cushion padding along the entire bottom sole to create extra comfort for all dress and sport socks. The toe closure for the entire HENLEY & MARLOW collection is made by advanced toe closing machine, which provides virtually seamless toe closure and avoid discomfort around toes while wearing. We also added extra nylon yarns to reinforce heels and toes for longer wearing. HENLEY & MARLOW's socks also require high percentage of Lycra spandex which creates a unique and comfort fit. HENLEY & MARLOW is happy to be the first brand that provides high quality socks at affordable prices. After you try one, you will understand.
Are HENLEY & MARLOW socks considered a “compression” socks?
HENLEY & MARLOW's socks contain high percentage of Lycra spandex. Lycra spandex stretches and shrinks gently, so it is not too tight and does not fall down easily. HENLEY & MARLOW socks contour your feet and stay up all day, however, they are not compression socks.
What size should I order?
Our sizing is very simple, just go by your shoe size. HENLEY & MARLOW socks will fit men's shoe size from 9.5 to 13.
How do I care for the socks?
Please follow care instructions on the packaging of our products carefully to maintain the highest quality and longevity of your HENLEY & MARLOW products.
What stores are you carried in?
Please see Store Locator.
Can I change or cancel my order?
As we attempt to ship orders as quickly as possible, it may not be possible for us to handle your change or cancel request in time. Instead of e-mailing us, please call us at 1-800-523-8589 on Monday through Friday from 10am ET to 6pm ET to have the best chance at editing your order before it ships.
Do you provide International delivery?
Yes, please see Shipping & Returns Policy.
What is your returns policy?
Please see Shipping & Returns Policy.
How do I track my order?
All orders will ship within two business days, except during holiday periods. Please allow up to 24 hours after your receive your shipment notification email for tracking information to appear on the mail carrier website. Order Total includes product costs and all discounts and credits before shipping fees.
What are your delivery options?
We do US domestic deliveries and international deliveries. Please see Shipping & Returns Policy.